Cyclemender

Service Level Options

service packages starting from only £35

Bronze Service

£35

Your bikes gears will be indexed, lubricated and adjusted as best as possible for the parts which are currently fitted to it, along with the brakes. The wheels and tyres will be checked for wear. The chain will be measured for wear and then lubricated if it’s within safe working tolerance. A full safety check will also be carried out and you will be advised of any further work that may be required.

Silver Service

£60

as per Bronze plus..
Your bikes frame will be inspected for defects. The drive chain and components will be cleaned, degreased, checked and adjusted. The wheels and spokes will be trued and tensioned. Where only necessary and strictly with your permission replacement parts will be fitted.

Gold service

£105

as per Silver plus..
Treat your bike to a full and comprehensive strip down in order to clean, inspect and re-lubricate all of its moving parts including headset bearings, bottom bracket and wheel hubs. It will be returned to you as close to new as is possible. Where only necessary and strictly with your permission replacement parts will be fitted.

Please note that parts are not included and charged at the standard RRP.

TESTIMONIALS

Some of the nice things my clients have said about me and my work.

Emma

Giles carried out a service on 2 bikes for me. He collected the bikes from my house and took them away and returned them when finished. Giles took time to explain what he had done and recommended further action I may want to take in respect of replacing the tyres at a later date.

Before carrying out any work Giles emailed me with what he had identified as needing doing and provided me with a price for the work. The work was carried out in a timely fashion and to a good standard. I would not

Graeme from Reading

Cyclemender was a lucky find on the internet. When my tyre burst on holiday I wasn’t sure where to turn but Giles provided an immediate, thorough and hugely helpful service. Not only was the repair made in super-quick time, but he was very helpful in collecting and returning the bike on a schedule that fitted in with our other holiday plans - literally going the extra mile to fit in with our needs. I don’t normally leave reviews, but I cannot recommend Cyclemender highly enou

Sally in Felixstowe

Really efficient & helpful service. Bikes were collected and returned, and a quote was given before any work was done. Definitely recommend.

Don't just take their word for it. Also take a look at my Google 5* reviews

Frequently Asked Questions

How often should I have my bike serviced?

It all depends on how often your bike gets used and how you use it. We recommend having your bike serviced once a year to ensure the best riding experience. If you are a heavy mileage rider or spend a lot of time on the trail you may require at least a 6 monthly service. Remember, it’s better to practice good preventative maintenance rather than run into a failure on the trail or road which could lead to a costly repair.

When and where from do you collect?

We offer collection and redelivery dates 6 days a week, out of heavy traffic hours only. If you have an AM or PM preference, then please let us know and we will do our best to accommodate. We can collect from your home or workplace.

How do you take payment?

We accept payment by BACS preferably or by cash . We do not accept cheques. Payment is due directly after the work has been completed and must be made before the bike can be handed back over to you.

How much will it cost?

It is very difficult to give an estimate of cost without discussing the problem and then seeing the bike in a work stand. We first give the bike a safety and fault diagnosis check and then provide you with a written estimate as to how much we believe the work will cost. If any unforeseen problems are found during the service / repair then you will be immediately advised of its nature and of any additional cost. We never try to sell you things you do not need. No work is carried out without seeking your permission to proceed first. If you decide not to go-ahead with the work then there is a small charge of £10.00 to cover fuel etc.

Should I agree to follow the mechanics recommendations?

If we recommend you replace certain parts on your bicycle, it is because they are worn/not working properly. Worn parts will not work correctly and it is not possible to conduct a great service on your bike if you do not replace worn parts. This is especially important if the advice given is safety critical of which you will be strongly advised.

How long does the work normally take?

We try and have most work done and the bike returned to you within 48 hours, all depending on the nature of the repair and on parts availability. Minor repairs such as punctures etc. can be turned around sooner.

Welcome

Expert Bicycle Repairs & Servicing

Free collect & return, by van, within a 15 mile radius of Ipswich hospital IP45PD.

Why call Cyclemender?

Free Collect & Return

Servicing from just £35

Qualified Bike Mechanic

Service Level Options

Bronze Service

Silver Service

Gold service

Hi, my name is Giles

Explore our bike repair gallery

TESTIMONIALS

Emma

Graeme from Reading

Sally in Felixstowe

Frequently Asked Questions

Contact Us today

Cyclemender

Hours

Drop us a line!

Welcome

Expert Bicycle Repairs & Servicing

Free collect & return, by van, within a 15 mile radius of Ipswich hospital IP45PD.

Why call Cyclemender?

Free Collect & Return

Servicing from just £35

Qualified Bike Mechanic

Service Level Options

Bronze Service

Silver Service

Gold service

Hi, my name is Giles

Explore our bike repair gallery

TESTIMONIALS

Emma

Graeme from Reading

Sally in Felixstowe

Frequently Asked Questions

Contact Us today

Cyclemender

Hours

Drop us a line!

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